LAWFUSION’S Case Tracker module enables law firms to provide their clients with up-to-date information regarding the progress of a case 24 hours per day, 7 days per week, around the clock. As a matter is progressed details of changes are published to the internet securely for clients and other relevant parties to see.
Case Tracker leads to better informed clients and less interruptions for fee earners. Fee earners can set case tracker up to automatically share information securely online about case progress and milestones reached. Clients can view this information at a time that is convenient to them, at any time, wherever they are. It provides lawyers with an extra vehicle for improving communication with their clients whilst enabling better use of limited fee earning time.
LAWFUSION can be configured to post key case information to Case Tracker automatically as part of your case management workflow procedure. Case Tracker is available for any area of law. Over the years with LAWFUSION users it has proved to be particularly popular for Conveyancing, Personal Injury and Family work, but we do have firms using it for Licencing work and Immigration work too.
LAWFUSION’s Case Tracker is white label which means law firms can retain their own branding, e.g. logos, colours, fonts, style etc.
All pages can be set up to reflect your firm’s corporate identity.
Client and Fee Earner interaction is entirely paperless via Case Tracker and with the shift toward the paperless law firm this is a key objective for many. Case Tracker brings you one step closer to becoming a paperless law firm.
Users of Case Tracker can also:
