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LAWFUSION™ Direct enables any sized firm to better compete in today’s legal market. This case study demonstrates how a sole practitioner uses LAWFUSION™ Direct to access the benefits of a comprehensive practice and case management system. Benefits that have previously only been available to larger, more resourced, law firms.
Jonathan Malits left a medium size high street practice in January 2009 and decided to open his own civil practice, as a sole practitioner, with no other staff.
“Cost and efficiency were at the forefront of my planning considerations and my idea was that the hub of the practice would be built round a case management system. I had used a case management system before and knew exactly what it had to do.”
Jonathan’s priorities were:
“I attended the London IT Exhibition in February 2009 to see what case management systems were available. I had not previously heard of LAWFUSION™ but came away very impressed with what I had seen on their stand. Every specific question that was asked of Steve Dixon (Select Legal System’s Sales Director) and his colleagues was answered to my satisfaction.”
LAWFUSION™ Direct is an example of a SaaS (Software as a Service) or “hosted” software solution. As such, it removes the need to have the software installed on in-house servers and on individual PC's. It is charged on a monthly, per user basis and is, therefore, capable of supporting a high quality service at a lower cost.
“Rather than have the aggravation and expense of installing and maintaining an in-house system, I decided to go along the internet path. Steve pulled out the stops to set up a remote hosted server and I immediately signed up.”
Considerable time and expense can be saved by not having to travel to and from an office. The flexibility of a hosted system ensures that you can access the system from virtually anywhere. Simply logon to the service, using a secure Internet connection and, once connected, you will have access to all the features of the LAWFUSION™ software.
“I have access to LAWFUSION™ through my laptop from anywhere in the world so I am never out of contact with my practice. As a sole practitioner that is a vital consideration.”
One of the major benefits of using a hosted solution is a considerable reduction in time expended on the usual operating tasks associated with running your own in-house network. You do not have to perform routine tasks such as changing backup media, applying patches and software upgrades, etc. The latest technologies are used to ensure the highest levels of data integrity and automated backups and off-site data backups provide additional security. The LAWFUSION™ Direct hosted data centre is highly secure and is operated by an in-house team of technical specialists.
“Whenever I had the need to contact the Support team, matters were resolved swiftly. The system is extremely stable and the only time now I have had to contact the Support team is when I make a mistake which needs putting right. A quick telephone call will solve the problem.”
In a very short time, Jonathan found himself able to use all the features of the LAWFUSION™ software, including Case and Practice Management, Legal Accounts and Time Recording. The only items of equipment he required were a PC and a broadband connection.
“Eight months along I happily sing the praises of LAWFUSION™. I do not need to pay a secretary as it is almost as quick to pull up and type any document myself rather than to dictate it and pass it on. I have customised the document production system to my own needs. I have instant access to any piece of practice data I require and accounts are easily maintained without the need for a bookkeeper. I do not need to worry about the security of the server, making backup copies or having a disaster recovery plan . . . I am free to concentrate on being a lawyer.”
Select Legal Systems Limited was established in 1992 to provide bespoke software solutions for legal firms across the UK. Based in Hull, East Yorkshire, they currently have over 80 clients and 1500 licensed users of their software throughout the country. Select Legal Systems’ services are based on customer care, quality of service and the ability to continually improve their software through innovation.
Click here for further information about the LAWFUSION™ Direct case management hosted solution or contact the Sales Department at Select Legal Systems Limited on 01482 644334.
